Blog

An SMS gateway provides the link between applications and mobile networks, enabling the distribution of text messages from business software to customers, employees and partners. Before we get into why developers and software vendors benefit from using an SMS gateway, we need to delve briefly into the technology involved. Mobile…

New Retrieve Text Message tool included in our SMS Automation software enables users to manage inbound SMS. The Retrieve Text Message tool provides connectivity between ToucanText and any software that SMS Automation is integrated with for the purposes for retrieving inbound messages. Such messages can be in the form of…

What is promotional SMS? Promotional SMS is a cost effective and efficient marketing tool that helps to promote your company, service or products direct to the recipients’ mobile phone. Using a promotional SMS gateway for business promotion is a primary marketing channel predominately used by B2C organisations to increase sales…

Good customer experience is paramount in retail. It’s one of the key areas that will be the difference between successful retailers and those that struggle over the next few years. With online shopping now accounting for almost 20% of retail sales, good communication is critical to this experience. Despite the…

SMS provides housing associations and council housing services with a more reliable way of communicating with tenants and suppliers. It’s a sure-fire method of making sure that important information and updates reach their intended recipients, simply due to the fact that people, more often than not, will open a text…