Flash SMS is an extremely useful tool for businesses that use text messaging in their communication strategies. This is especially true if an organisation needs to issue critical alerts to employees, customers or other stakeholders. Flash SMS messages don’t rely on storage, they merely appear directly on the home screen…
Read MoreDiscover how to improve customer service by automating text message delivery alerts Order statuses are one of the most important aspects of customer service in this eCommerce era. Customers like to know exactly where their purchases are and when they are going to be delivered. Companies that keep them informed…
Read MoreText messaging in business communication has become an essential tool for organisations of all sizes, in all industries. The use of SMS in business communication helps to increase the visibility of information both internally to employees and key stakeholders, and externally to customers, suppliers and prospects. Using a text messaging…
Read MoreTexting questionnaires provides you with an opportunity to engage with your customers, obtain valuable and actionable insights, as well as gauge satisfaction. What is text message survey software? Organisations can quickly gather valuable insight into customers’ views about their products and services by setting up text message survey software and…
Read MoreThe increasing requirement for the use of a Web SMS Platform by larger organisations will not come as a surprise to many, with the typical inbox now receiving hundreds of emails a day. It’s not that enterprises have lost faith in the ability of email to deliver important information cost…
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