Discover how to improve customer service by automating text message delivery alerts Order statuses are one of the most important aspects of customer service in this eCommerce era. Customers like to know exactly where their purchases are and when they are going to be delivered. Companies that keep them informed…
Read MoreWith the rapid growth of smartphone users in recent years, SMS marketing has become an essential marketing tool. An SMS message ensures a higher delivery and open rate than email to increase customer engagement and conversion. Bulk SMS marketing solutions such as ToucanText provide organisations with a cost effective and…
Read MoreWhat is promotional SMS? Promotional SMS is a cost effective and efficient marketing tool that helps to promote your company, service or products direct to the recipients’ mobile phone. Using a promotional SMS gateway for business promotion is a primary marketing channel predominately used by B2C organisations to increase sales…
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