SMS provides housing associations and council housing services with a more reliable way of communicating with tenants and suppliers. It’s a sure-fire method of making sure that important information and updates reach their intended recipients, simply due to the fact that people, more often than not, will open a text…
Read MoreUsing SMS for renewal reminders, claim updates and marketing campaigns can help insurance organisations improve customer service and increase business efficiency. The insurance industry is highly competitive and customers will simply switch to another provider if they have a bad user experience or poor customer service. At the centre of…
Read MoreDespite developments in technology and social media, SMS is still one of the most reliable and effective ways of getting information across to customers. For some psychological reason, people just don’t seem to ignore text messages as much as they do with email or physical calls. It probably has something…
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