SMS for Travel & Tourism
Are you looking for a cost-effective text messaging service for your travel agency or operation? Would you like to improve communication with your customers via SMS?
ToucanText’s SMS software and services provide you with everything you need to send text messages or integrate SMS capabilities into any CRM, ERP or travel agency software. Text messaging is a very efficient way of communicating with your customers, enabling you to send reminders, communicate quickly and provide an alternative way for your customers to communicate with you.
The most common uses of SMS for travel and tourism include:
Confirmation of departure times
Warnings of delays / interruptions
Changes to timetables, flight times, crossings, departures
Traffic conditions / incidents
Reminders about bookings
Pick up time confirmations
Final instalment due alerts
Offers, promotions, late deals etc.
Reminders to check in
Useful information regarding travel and locations
Responsive support – live chat via short codes
Customer relationship such as courtesy messages – enjoy holiday etc.
The benefits of SMS for travel and tourism
Improve customer communication and service
Boost marketing campaigns and conversions
Easy integration with leading CRM and ERP software
Enhance communication via two-way messaging
Reduce time-consuming tasks
Improve efficiency and reduce costs
