ToucanText’s SMS service provides you with everything you need to add SMS capabilities to your retail business, whether you need bulk SMS, inbound text messages or automated SMS.

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SMS for Retail and eCommerce

Are you looking for a cost-effective and efficient SMS service for your retail business? Would you like to improve communication to your customers and suppliers?

ToucanText’s SMS service provides you with everything you need to add SMS capabilities to your retail business; whether you need to send bulk SMS, receive inbound text messages from customers, or enhance your marketing with virtual short code numbers.

Text messaging is a very efficient way of communicating with your customers, and can be easily integrated into your business systems. Messages can then be automated whenever a transaction occurs or an update is required.

The most common text messages that other retailers send

Order confirmation alerts
Shopping cart / shipment confirmation
Delivery / return details
Items ready for collection
Promotional messages such as offers, discounts or competitions
Back in stock product alerts
Short code numbers on offline marketing – posters, flyers, adverts etc.
Customer surveys
Nurturing customer loyalty programmes

The benefits of SMS for retailers

Effective communication
Improve customer service
Enhance marketing campaigns
Increase brand awareness
Encourage customer loyalty

Customer Success Stories

Here is how ToucanText customers have improved their businesses with our text messaging service.

As a property development company, ToucanText offers a straightforward and reliable SMS solution that has been integrated into multiple areas within our business. This ranges from internal alerts informing staff of HR related matters, as well as external notifications to buyers and agents throughout the buying process. Having tested other SMS providers, this is by far the easiest gateway with the best customer service! We highly recommend ToucanText.

Joe GormleyDirector, Towerview Property Group Ltd.

SMS is an extremely important communication method for us and ToucanText offers the best messaging platform on the market. Before visiting a customers’ site, we send an SMS appointment reminder notification, helping us reduce the number of failed appointments and giving our clients the ability to respond should they no-longer be available. Due to the success of using SMS messages, we have plans to introduce SMS as part of our credit control function.

Chris WillsManaging Director, CWSecurity

Why should you be using ToucanText?

With a wealth of expereince in a multitude of industries, a premium network service and a global outreach, ToucanText was established to help you reach your audience immediately.

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