Hotels & Restaurants

Cost-effective text messaging services for B&Bs, hotels and restaurants. Improve marketing campaigns and communication with customers and guests by using bulk SMS, inbound numbers and SMS automation.

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SMS for Hotels & Restaurants

Are you looking for a cost-effective text messaging service for your B&B, hotel or restaurant? Would you like to improve communication with your guests or customers via SMS?

ToucanText’s SMS software and services provide you with everything you need to send text messages or integrate SMS capabilities into any CRM, ERP or bespoke software. Text messaging is a very efficient way of communicating with your customers, enabling you to promote your establishment, communicate quickly and provide an alternative way for your customers to communicate with you.

The most common uses of SMS for hotels and restaurants include:

Booking confirmations
Directions to location
Changes to availability
Welcome messages – looking forward to seeing you
Promotional campaigns / 2 for 1 offers, discounted rates etc.
Sending security codes for parking / front doors etc.
Last minute deals
Marketing local amenities
Surveys and feedback
Employee rotas – can you work Y/N?
Inbound numbers for guests checking out
Competitions and special events
Promote special menus or themed evenings
Takeaway ready to pick up / delivered soon
Follow up courtesy messages

The benefits of SMS for hotels and restaurants

Improve customer communication and service
Boost marketing campaigns and conversions
Easy integration with leading CRM and ERP software
Enhance communication via two-way messaging
Reduce time-consuming tasks
Improve efficiency and reduce costs

Customer Success Stories

Here is how ToucanText customers have improved their businesses with our text messaging service.

As a property development company, ToucanText offers a straightforward and reliable SMS solution that has been integrated into multiple areas within our business. This ranges from internal alerts informing staff of HR related matters, as well as external notifications to buyers and agents throughout the buying process. Having tested other SMS providers, this is by far the easiest gateway with the best customer service! We highly recommend ToucanText.

Joe GormleyDirector, Towerview Property Group Ltd.

SMS is an extremely important communication method for us and ToucanText offers the best messaging platform on the market. Before visiting a customers’ site, we send an SMS appointment reminder notification, helping us reduce the number of failed appointments and giving our clients the ability to respond should they no-longer be available. Due to the success of using SMS messages, we have plans to introduce SMS as part of our credit control function.

Chris WillsManaging Director, CWSecurity

Why should you be using ToucanText?

With a wealth of expereince in a multitude of industries, a premium network service and a global outreach, ToucanText was established to help you reach your audience immediately.

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